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Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
customerservice@firstbilling.com
Customer Service Hours
Mon-Fri: 8:00 AM - 6:00 PM
Eastern Time
Account Support
For utility-related problems or questions about your invoices
800-331-7396
sue_harrold@ohiogas.com
Customer Service Hours
Mon - Fri: 8:00AM - 4:30PM
all times are Eastern Standard Time



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Software Version: 2023.3.6.1
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